A Luxury Travel Blog

Michael Saxon lives in Penang, Malaysia where he is the General Manager of one of the Far East’s most prestigious and historic hotels - the Eastern & Oriental.  Happily married to his Malaysian wife, Beatrice, with whom he has two beautiful daughters, and working in the job of his dreams, he exudes the quiet charm that goes with being truly content with life. Michael has also written his autobiography, Chef’s Tales, and regularly blogs on Michael Saxon’s Musings at http://chefstales.wordpress.com

What is it that you do exactly?

I’m currently the General Manager of both the Eastern & Oriental Hotel and the Lone Pine Hotel in Penang, Malaysia. I run both hotels and I am responsible for their financial results as well as their day-to-day operation.

What do you enjoy most about what you do?

I mostly love being the General Manager of the Eastern & Oriental Hotel, as it’s one of the premier and most prestigious hotels in Asia. It’s 123 years old this year and my position makes me very proud to be given the honour of being its main ambassador and caretaker.

What would you say are the three best places you’ve ever stayed?

I have been involved in the hospitality industry for over 30 years and counting. During this time I have worked in nine different countries and visited many more. Every country has something special that you can absorb and remember with a warm heart, if you look hard enough and you enjoy life in general. Having said that, the Bahamas, Thailand and Hong Kong were great places to live and work. Last, but certainly not least, Malaysia is my most favourite place which is the reason why I have been here for well over 16 years…..so far.

What’s been your most memorable dining experience to date?

When I was working in the Bahamas, a few friends and I rented a sea plane, the small propeller type that lands on the sea. The pilot flew us to a remote and secluded tiny island and dropped us off so we could enjoy a very private barbecue. It really was a tiny island with a pink tinged, fine sand beach! We spent the whole day there with a sunset-to-midnight barbecue; it was unbelievable. It was so untouched you really did have the feeling that you were the only people who had ever been on this particular island and beach. We sat round a camp fire waiting for the plane to come, it was pitch black and you could see every single star that lit up the sky. The only worry was if the pilot forgot about us and did not come back!!

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

I have cooked for, met or bumped into many heads of state, celebrities and politicians over the years, to name just a few: Glenda Jackson, Charles Bronson, Jimmy Connors, John McEnroe, Mr. T, Dustin Hoffman, Stevie Wonder, The Aga Khan, Prince Philip, Margaret Thatcher, the then President Suharto of Indonesia, the then Prime Minister Goh Chok Tong of Singapore, Lee Kuan Yew, Rick Stein, The Sultan of Brunei, Merv Griffin, Duran Duran, Donald Trump, Steven Segal and Madonna.

What currently ranks highest on your travel wish list?

I would like to take Beatrice, my wife and my two beautiful daughters, Alycia and Jessica, to an island resort that has a large swimming pool, a clean beach and landscaped gardens so I can spend some quality time alone with them.

Many thanks for your time and these insights into your life running the E&O Hotel.  We wish you all the success in the world and good luck with the new edition of your autobiography.

This interview was conducted in person by Kay McMahon of BritishExpat.com

Our latest interview is with Suzanne Aaronson, Editor-in-Chief and Founder of Suzanne’s Files, a leading quality lifestyle resource. Suzanne’s Files provides expert picks on under-the-radar getaways, hidden gems, wow services, truly unique gifts, lifetime experiences, and niche experts around the world.

What is it that you do exactly?

Everyday is different - that’s for sure! Throughout everyday there is a mix of our insiders, people I meet, things I read that help keep me and our team well informed about special finds all over the world. My days are mixed with business meetings and “checking things out” time. The mix is perfect for me!

What do you enjoy most about what you do?

Everyone I know, almost everyone I meet is interested in Suzanne’s Files - super flattering. People are so curious how they can tap the ever-growing site; the way it can help them navigate through the noise out there- the clutter. The time-saving benefits they get from the e-Newsletters; the insight and personal voice is like a friend would tell you!

What would you say are the 3 best places you’ve ever stayed?

Little Kulala Lodge, Namibia: an intimate desert retreat on a private Namibian wilderness reserve. It felt like Fred Flintstone’s house meets chic stylish.  A real wow when you can sleep under the stars on your rooftop.

St. Regis in Singapore: imagine the most well serviced and most eclectically designed city hotel - now multiply by 2!

Cap Estel, Eze, Cote D’Azur, France: exactly what the Med should be. Surrounded by the sparkling sea, provided with great sporty activities on property.

What’s been your most memorable dining experience to date?

Hmmm… that’s a fun question! So, I’d have to say when I was 16 years old, out to dinner in New York at a great Indian restaurant and I saw Bill Cosby (whom I grew up watching of course and adored). I walked over to him and said hi and asked if I could have a hug.  He hugged me tight!

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

I like to keep celebrities’ anonymity as there are quite a few that tap me for my suggestions of wonderful experiences to have, places to visit and go… I’ll share one non-work related story which is that years ago Christy Turlington entered the same elevator I was in in NYC.  She turned to me and complimented my jacket - which I had designed myself from an old military jacket I bought in a Washington DC thrift store.  I felt very stylish to say the least…

What currently ranks highest on your travel wishlist?

No question - these places: Atacama Desert in Chile, Mozambique, Madagascar, Wild Fitness bootcamp in Kenya, Croatian Coast, Tokyo….and I’d like to learn how to video document to better share my perceptions and finds via the web.

Thank you, Suzanne, for a great interview. And apologies on me having to be chased to get it published… it’s been a busy time here at A Luxury Travel Blog!

My name is Claes Bohlin and I am the owner and founder of Bohline Exclusive Villas which are a luxury villa rental company. I run this company together with my girlfriend Cecilia Lilja and we both have a burning desire for travels. Our main goal with the company is to offer our clients the best vacation ever while staying at a villa on a special destination. We have chosen to keep this company small because we like to offer the client a very personal service.

What is it that you do exactly?

I run the company Bohline Exclusive Villas and offer my clients the right villa for the right occasion. I also sell luxury services to the client as a supplement to the villa stay. When a client contacts me, I will take the time to listen to my client’s needs. Every client has very different needs and it’s very important to understand the client and what he wants during his vacation. Every little detail has to be right; the stay at the villa is important but it’s very important that the client will enjoy the activities and restaurants which he could visit on the destination.

What do you enjoy most about what you do?

Travel, travel, travel. To be able to travel very often in this job is a benefit which I love the most. I think my girlfriend agrees with that. I also like to arrange these amazing vacations for my clients and to see the results of a satisfied traveller when the client is back home and very pleased with everything. When the client says that the vacation was a memory for life, I’ll say mission completed.

What would you say are the 3 best places you’ve ever stayed?

This question is very hard because every destination is so different from one another. But first of all I have to say the Maldives. The Maldives was like a dream; I couldn’t imagine it could be so wonderful like it was when me and my girlfriend got off the little seaplane and got welcomed by the staff of the resort. The water had an amazing colour - it’s almost hard to desribe. The feeling of being so alone in the world and yet totally relaxed was great! If you like to relax and enjoy diving, this is the place for you to visit.

My second favourite place has to be St. Martin in the Caribbean. It was here I rented my first villa ever. This place has it all. If you love to go out for dinner to a gastronomic restaurant you will not be disappointed. The island has so many restaurants to choose from. Here you will find French and Italian cuisine. The island is also very famous for the low-flying aircraft which can be seen at Maho beach.

My third destination of choice has to be Bali because it has a wonderful nature if you visit the whole island. I would not recommend staying at the touristy parts like the big Kuta beach for example, but I recommend taking a cab and going for a visit around the whole island to see the small villages and local theatres. You are also able to watch the dophins in the sunrise at Lovina beach in the north. There is something magical about Bali.

What’s been your most memorable dining experience to date?

This was an easy question for me. The restaurant was called La Gaiac and it was located on the island of St. Martin. Me and my family got seated on a rooftop which had about five different dinner tables. They played some classical music on the roof while we decided to have their tasting menu. The menu consisted of dishes like foie gras, lobster and many more delicious dishes. The service was excellent from the staff and the feeling of being seated on this rooftop and having this superb food together with your family was a memorable visit.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Most of our clients are rich but maybe not famous. They are often well educated, earn a good salary and love to travel to explore the world. If we have any celebrities as a client, we will do our best to keep their vacation with us as discrete as possible. This is very important for us. The celebrity wouldn’t have to think about whether the press will find out where they are going to vacation. By renting a villa you always seek privacy and a secluded destination to be sure that you could be relaxed during your vacation.

What currently ranks highest on your travel wishlist?

I often travel to ordinary places to enjoy the sun but I love to visit places like Tibet, the Inca Trail and Antarctica. These special destinations have something to offer me. To go there with my camera and take some wonderful footage would be my next goal. Every destination has something very special to offer - that’s why I love to travel and have the chance to provide my clients with the perfect tailormade vacation!

Thank you, Claes. We wish you continued success at Bohline Exclusive Villas.

Before starting Original Travel Tom Barber was a journalist for GQ and then freelance for the Evening Standard, Independent, Tatler and Brides. He went on two or three ‘honeymoons’ a year for Brides, and in 2003 set up OT with two friends - Nick Newbury, who was in corporate finance, and Alastair Poulain, a venture capitalist. They started by offering what they call Big Short Breaks - tailormade long weekends with an adventurous slant for busy professionals, and after a year or so they had so much demand for longer haul destinations that they expanded the team and the portfolio to include pretty much everywhere that they know and love around the world. The addition in 2008 of their Original Kids trips for funky families completes the OT picture.

What is it that you do exactly?

I basically oversee marketing and product development at OT. For a small company we have a pretty large portfolio of trips, so maintaining up to date firsthand knowledge of our destinations is crucial. We try to offer original (funnily enough!) places that might have that element of ‘boastability’ so you can tell your friends you’ve been somewhere you know they won’t have. For the more ‘conventional’ destinations, we’re always looking at how we can improve the experience and offer new regions. I spend my days coordinating this ongoing process.

What do you enjoy most about what you do?

The creativity, from coming up with new concepts and destinations, to promoting them through our award-winning website or brochures. Also, however cheesy it sounds, it’s also immensely satisfying receiving a gushing feedback email from a client who has got back from an amazing trip.

What would you say are the 3 best places you’ve ever stayed?

Everyone likes something a bit different, and so the most important task our team of consultants have is judging which places and activities would best suit the client. We have around a 70% repeat and referral rate, so in most cases we have a great understanding of what will work. Things like barefoot luxury and solitude float my boat, and so for two of my favourites I’d probably say Soneva Fushi in the Maldives for the Robinson Crusoe feel, and Private Camp at Wolwedans in Namibia for the remoteness - the camp is two miles away from the rest of the lodge and there’s so little light pollution you can see stars at the horizon. For sheer ‘hotel as destination’ luxury, I recently stayed at the Four Seasons in Budapest which was immaculate. Fantastic location, great rooms and wonderful service. Highly recommended.

What’s been your most memorable dining experience to date?

A few years back I was staying on the island of Anguilla in the Caribbean, which prides itself on fantastic food. There’s a tiny island in the middle of a bay called Scilly Cay, and you have to wave across to the waiters, who come and pick you up in a boat. The walls are all inlaid with conch shells and there’s one thing on the menu - lobster in a curry sauce. You choose you lobster in the kitchen, and 10 minutes later it’s on your plate. Wash it down with a cold Carib beer, and then snorkel around the entire island/restaurant in the afternoon. Very special.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Most hotels are pretty good at being discreet about who is staying with them at any time, even though they are presumably desperate to tell the world! I - literally - bumped into Richard Gere while staying at Parrot Cay in the Turks and Caicos Islands a few years back, and wouldn’t have known he was there otherwise. None more exciting than that, I’m afraid, but we’ve sent everyone from supermodels to royalty away on Original Travel trips.

What currently ranks highest on your travel wishlist?

One of the very few downsides of this industry is that you are constantly surrounded by people talking about wonderful places, and seeing incredible photography of intriguing destinations. It’s all very tempting. Still top of my wishlist from the Original Travel destinations that I haven’t been to is the Skeleton Coast in Namibia which I missed last time I was there. The trip involves flying in light aircraft into the incredible wilderness along the coast, occasionally landing on the beach to inspect a shipwreck (hence the name Skeleton Coast) and seal colonies, before meeting the fascinating Himba tribespeople. Still trying to work out how I can justify going even though 4 other people from the office have done the trip!

Thank you, Tom. I’m sure you’ll work out a way to find that justification somehow!

Catherine Leech has worked in luxury travel for more than 25 years. She started in PR before becoming European Director of the Cayman Islands Department of Tourism, then Managing Director of luxury tour operator, Caribtours. After the tsunami of 2004 she moved to Sri Lanka where she worked for two years, mostly as a volunteer, to develop sustainable tourism projects in affected communities. Catherine is now director of a new travel website, 101 Holidays.

What is it that you do exactly?

No two days are ever the same. In the last few months, I have been focused on bringing 101 Holidays to life. We launched it in January after an intense period of planning, designing, testing and liaising with the two editors (travel writers David Wickers and Mark Hodson).

I am based in a chocolate-box village in south-west Dorset where I take daily walks on the hills with the next door pub’s springer. I make occasional trips into London for meetings, client briefings, etc. In the past month, I’ve written an outline proposal for an emerging new destination, completed a client benchmark survey for a PR agency, moderated a weekend conference of independent travel agents in Warwick and organised a client event for an alliance of luxury tour operators called Seven Wonders.

London is 2hrs 40mins away by train. There was a time when I would have viewed that as too far but after the six-hour car journeys to get to each of my project sites in Sri Lanka, the train ride goes by in a flash and I keep in constant touch with my iPhone.

What do you enjoy most about what you do?

I relish being involved in the industry I know and love but, especially, I value the variety and being relatively removed from the day to day office run, staffing issues, office politics, etc. In fact, I think it is my distance from the daily drag which allows me to cut through some of the BS and see solutions, come up with ideas and work with people to find new ways of moving forward. I also love not having to doll up in heels and make-up every day.

What would you say are the 3 best places you’ve ever stayed?

My “life-changing place” was Huzur Vadisi in Turkey, on a week’s yoga retreat where I bared my soul amongst 22 strangers and changed my life (resigned from my job and moved to Sri Lanka).

For romantic bliss, it is definitely the Koyao Island Resort close to Phuket where I had a week with the dishiest of boyfriends - yoga on the beach at sunrise, breakfast, dive, Jenga, lunch, swim, massage, backgammon, dinner, backgammon etc.

For ultimate luxury, it was joining my gay best friends’ honeymoon at the Plaza Athenee, just weeks after returning from Sri Lanka. The sheer hedonism was dizzying but such a treat and a delicious reminder that you can take the girl out of the luxury tour operator but…

What’s been your most memorable dining experience to date?

It was my 46th birthday in Sri Lanka. I asked my new-found friends to join me at my favourite spot, Beach Wadiya, just outside the centre of Colombo. It will never win awards for interior design (it’s a shack on a beach across a railway track) but I loved the warm sea breeze, toes in the sand, haphazard but charming service, devilled prawns dripping from sticky fingers, baked crab backs, grilled fish and an ice-cold beer or two - all for about £6. Of the 14 people around the table, I counted 10 nationalities, seven religions and not one over-inflated ego.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

I don’t suppose I can count the evening I leg-wrestled with Oliver Reed in the Malta Hilton? I’m not a great celebrity spotter but I did share a lift at the Waldorf Astoria with Tom Berenger and dived with Jean-Michel Cousteau for a week in the Cayman Islands.

What currently ranks highest on your travel wishlist?

The Isles of Scilly, snorkelling with whale sharks on Ningaloo Reef and a return to Sri Lanka to see how the various communities I worked amongst are getting along.

Thank you, Catherine. I’ll be watching 101 Holidays with interest to see how it progresses.

Joseph Amissah is the founder of Blue Cube Aviation and decided to set up the company to meet the growing demand for International private jet travel, for clients seeking an alternative form of transportation other than commercial airlines. Recently, the company has seen a sharp rise in the number of charter request due to the increasing number of clients wishing to escape the inconvenience of flight delays, and the hassle factor of increased security checks. They want to fly direct, do their business, and be back at the earliest opportunity. Blue Cube Aviation’s service allows them this possibility.

What is it that you do exactly?

At present I am busy setting up our European offices in Monaco, Istanbul, Marbella and Moscow, which will come under the umbrella of our UK Head Office located in Pinewood Film Studios. My time is also spent planning the various International launches where we will be promoting Blue Cube Aviation and its services.

What do you enjoy most about what you do?

I have always had a passion for aviation ever since I was a child. Simply being involved in the industry brings me the most satisfaction. Especially as my father was a senior manager for a state owned airline. I see it as kind of continuing a family tradition, which I hope that one day, one of my sons will take on from me.  I love being able to visit the hangar, and could quite easily spend the whole day just walking around the aircraft that are in Blue Cube Aviation fleet.

What would you say are the 3 best places you’ve ever stayed?

Stockholm - I lived there for approximately 3 years, and loved every moment. I found the Swedes to be very warm and friendly. I try to get back out there as often as I can. Can highly recommend the Nordic Light Hotel.

Miami -  Wow… what a city!!! Stayed at the Mondrian Hotel which was just pure luxury!

Tokyo - Spent one glorious week in Tokyo a few years ago, and have it at the top of my ‘places to visit again’ list. Such a vibrant city.

What’s been your most memorable dining experience to date?

As I have a home in the South of Spain (Marbella), I guess that I am spoilt when it comes to fantastic fresh seafood. There is a great beach restaurant (chiringuito) located in Marbella called Victors Beach where my fiancé and I usually spend our Saturday afternoons. It’s great because it’s located right on the beach, where on a clear day you actually get to see the peaks of the Atlas mountains in Morocco in the far distance.  The restaurant is always full of locals, which adds to the atmosphere.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

It’s hard to be involved in the private jet industry and not come into contact with the rich and famous! It’s almost like an occupational hazard :-) With our UK office located in Pinewood Film Studios, we are responsible for making travel arrangements for a number of A-List UK and US celebrities. The important thing is not to get star struck, and focus on getting them to their destination with the minimum amount of fuss as possible.

What currently ranks highest on your travel wishlist?

Other than another trip out to Tokyo, I really want to visit the Huvafen Fushi resort out in the Maldives. That for me is the epitome of paradise on earth.

Thank you, Joseph. And good luck with getting Blue Cube Aviation on the map.

Kevin May is editor of Travolution, an industry-focussed magazine for online travel and division of Reed Business Information.  It consists of a blog, e-news service and a physical magazine, and is a leader in its field with an advisory board that comprises some of the biggest names in the travel industry.

What is it that you do exactly?

I am responsible for all editorial content on Travolution, including our magazine, website and blog. I also produce our fortnightly podcast, The Purple Pod, and organise our conferences and other events as well as oversee the Travolution Awards. It’s a busy job!

What do you enjoy most about what you do?

The most rewarding aspect of editing Travolution is being able to track and analyse such a wonderfully diverse and innovative industry as travel and its use of the web. Equally, as a journalist at heart, when we set the record straight or uncover a scoop still gives me an incredible buzz. I’m very lucky to work with some fantastic writers and reporters.

What would you say are the 3 best places you’ve ever stayed?

Hanoi: easily the most fascinating city I have ever visited. My wife and I stayed there during a seven-month jaunt around Asia in 2000. We were mesmerised by the colour and smells, the French and traditional Vietnamese quarters, and - whether it exists in reality or not is another question - a sense of proud nationhood. A remarkable capital in a remarkable country.

Varanasi (Benares): This central Indian city is an assault on the senses and consciousness. Despite it being a place where many people come to die (simply because of its proximity to the holy Ganges river), life abounds everywhere. The customs associated with death, while perhaps alien and odd to some westerners, are seen as life affirming to Hindus, giving it the feeling of being a place where people actually come to celebrate life. My wife was also taken very ill here so I have the utmost respect for Indian medical staff forced to work in, er, challenging conditions.

Lake Toba, Sumatra: The most beautiful place I have had the pleasure of visiting. Once a sunken caldera (super-volcano), currently a giant lake, Toba has incredible feature, plant life and a real feeling of isolation. There are few places on earth that have had such a dramatic physical history and the laid-back attitude of the people is in absolute tune with the environment around them. An almost perfect location on many levels.

What’s been your most memorable dining experience to date?

I spent four days practically marooned on a slow boat travelling across the Tonle Sap lake in Cambodia. I ate rice every meal as - being a strict vegetarian - the boiled ’something’ didn’t appeal and there was absolutely nothing else to eat. After finally arriving in Siem Reap, I ate almost everything I could on the menu at the guesthouse - mounds of vegetables, a huge omelette, slice after slice of bread, any fruit I could get my hands on, cereal, yoghurt… everything. It might not sound like a feast for a king, but it tasted so good.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

I have been fortunate to meet many wonderful and talented people through work or when travelling, although I have a tendency to steer away from so-called celebrities, even when given the opportunity. In fact, most of the “richest” people I’ve met are probably those that have created a fantastic business and subsequently reaped the rewards for their innovation and passion for travel and the Web.

What currently ranks highest on your travel wishlist?

I am currently at that stage, with a young family, where I am yearning to return to places I have visited previously, primarily - though not guaranteed at all (!!) - in the vain hope of sharing the experiences I had. I hope to return to Angkor Wat in Cambodia one day and also trek the Annapurna Circuit in Nepal (a three-week hike). Egypt, Mexico, Peru and New Zealand would also make my current wishlist.

Unfortunately the overseas trips of a business magazine editor these days consist primarily of enjoying the inside of some very nice hotel conference suites. A shame really…

Thank you, Kevin. And keep up the good work at Travolution!

Michael Groux is CEO and President of justLUXE Magazine and Founder and CEO of The Privileged Collection brand. justLUXE was launched in the summer of 2004. It resides under the parent company, LUXEmont, a luxury lifestyle publication. justLUXE focuses on the affluent lifestyle of world travelers. The magazine covers, luxury air travel, mega-yachts, fine real estate, world shopping and exotic destinations. Think of it as your ultimate portal to everything luxurious. The Privileged Collection is an online magazine publication that branches off the justLUXE name. The Privileged Collection is also a luxury lifestyle portal however it is dedicated only to air travel. It is one of the few online publications focusing only on luxury aviation. It is your source for news, current events and trends when flying like the rich and famous. Whether it be chartering your own private jet or flying first class from New York to Tokyo, The Privileged Collection covers it all.

What is it that you do exactly?

I am currently working on launching another branch off the Privileged Collection Brand called, JETprivileged.com. JETprivileged.com is a luxury travel concierge. Through JETprivileged.com you can charter a jet, purchase an aircraft, sell an aircraft and even be accommodated with luxury services ranging from chauffeurs to personal security details. With so much competition in the private aviation industry, JETprivileged.com saves the hassle of searching for a reliable and reasonable charter company when flying exclusively. JETprivileged.com is expected to launch Fall 2008.

What do you enjoy most about what you do?

I love having the flexibility of overseeing the two companies; justLUXE and The Privileged Collection. It allows me to expand my knowledge of the travel industry and my markets as well as develop my multitasking skills when overloaded with challenges from both companies. I work closely with a small group of people. We don’t have any big offices or headquarters spanning over states or continents; however even though we might operate from small hubs and even some of us, from home offices, our reach in our market is as if we had an office in 10 major cities around the globe. A small group in a large business in a selective niche market, allows us to really focus on the little key points that make our companies succeed.

What would you say are the 3 best places you’ve ever stayed?

One remarkable place I stayed at was, the Conrad Hotel in Tokyo Center, Japan. It was quite some time ago, but I remember it as if it were yesterday. If you are travelling to Japan and don’t mind laying down up to $800 a night on a standard suite, this is definitely the place. Everything is white glove service with the finishing touches.

I recently stayed at the Howard Swissotel London in the city center. Everything about this hotel is done with Swiss tradition; prompt, clean and extraordinary. They focus on the little things that make your stay all worth it. For $550USD a night, you’ll have a spacious suite with views of the River Thames.

A few years back I was fortunate enough to score an upgrade at the Bellagio Hotel in Las Vegas while on vacation with my family. For $6,500 a night you’ll be pampered with butlers, maids and chauffeurs and taken care of as if you were royalty. If you have the extra cash and have nothing better to do with it, I’d say it was worth a try.

What’s been your most memorable dining experience to date?

I remember taking a road trip with my father and grandparents through the Swiss alps and into the French speaking side of Italy, Lugano. The restaurant was called Les Falaises, which is French for The Cliffs. The small, family-owned hotel and eatery was situated on the cliff of a mountain overlooking the bay and marina down below. From the hillside you had magnificent views and could just sit there all day with a drink and good book and gaze out. The food was excellent. The eatery as well as the hotel itself attracted locals as well as tourists travelling through the village.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Well here in New York City, you can be walking down the street and catch Bill Cosby walking his dog down Madison Ave, or be standing in line at the grocery store next to Ralph Lauren or even see Lindsay Lohan partying it up at one of the trendy meatpacking nightclubs, and not even know it the whole time. To see a celebrity here in the city is an everyday thing. We don’t get excited over it because it is so common and natural. I will say I’ve had the pleasure of bumping into and starting a pleasant conversation with Hillary Clinton (as she lives 10 minutes from my father’s house), rapper, DMX and legendary actor, Chevy Chase, just to name a few. Hopefully with the launch of JETprivileged.com travel concierge, I will be privileged enough to meet some new exclusive clients.

What currently ranks highest on your travel wishlist?

I would definitely have to say, Bangkok, Thailand or Rio, Brasil. I have seen so many European and Middle Eastern cities, Id like to make my way to the other side. I hear the beaches are amazing in Rio as well as the nightlife and that the culture experience and dining experience in Thailand is one to live.

Thanks, Mike. Funnily enough, I shall be flying into Lugano from Zurich in just a couple of weeks.  Does that restaurant/hotel still exist, do you know?  I can’t seem to find it on the ‘net…

Heather Holman is the owner and architect of Hotels of the Rich and Famous. She currently resides in the United States near the Capital of Washington D.C., has travelled to over 20 countries and visited hundreds of luxury hotels. Her hobbies include wine tasting, shopping, photography and, of course, travelling. Heather hopes to one day open her own luxury hotel in either the United Kingdom or France, two of her favorite countries.

What is it that you do exactly?

I let people know where their favorite celebrities like to vacation by searching the popular media such as television, magazines and of course the internet. Also I receive tips from hotel guests and workers via my website.

A typical day for me… I wake up, let my dog out in to our yard, brush my teeth then off to work! Luckily for me I run Hotels of the Rich and Famous out of my home office so the commute isn’t too bad at all! I first check my emails and tips then get to searching for luxury hotels and celebrity hotel related stories. Afternoon I head to the gym and flip through celebrity magazines with my notebook ready to take any notes while on the treadmill or bicyles. When I get home I watch the travel channel and E! with my laptop on my lap. I’m a huge fan of Samantha Brown, I’d rather have her job but mine isn’t too bad!

What do you enjoy most about what you do?

Traveling! Last summer my husband and I spent 2 months in Europe. This fall we have a cross country vacation planned in America. I also love talking with celebrities for interviews - it’s fun!

I wanted to combine two billion dollar industries in to one unique idea. People love hotels, people love celebrities – why not have both? Hotels of the Rich and Famous was born! I get excited when I get my tips via email of people spotting celebrities at hotels. It lets me know it’s not just me who loves to share their hotel and celebrity experiences and that I do indeed have a target audience.

What would you say are the 3 best places you’ve ever stayed?

Well, until my website is a bit more established my limit on a hotel room is $1,500 a night which limits me but I’ve still stayed in some pretty great places, Here are my favorite 3:

Chateau d’Etoges in the Champagne region of France.

The Borgata in Atlantic City – it really has brought a higher level of class to the whole town, the suites are amazing!

Antrim 1844 Country House Hotel – my husband and I were married here. It’s an amazing hotel with a deep history and is very luxurious.

What’s been your most memorable dining experience to date?

I don’t know if this is because I just wrote an article on it and its fresh in my mind but Chateau d’Etoges comes to mind again. If you’ve ever eaten in France you know its quiet a culture shock with the level of service from waiters. I’ve been told the French like to be left alone while they eat and so the waiter only takes your order, drops off your food, and then gives your check an hour later. As an American, I hate this! What if I run out of beverage? What if something is wrong with my food? I don’t want to go chase someone down if I need something - I want to be checked on! At the chateau the wait staff almost out-numbered the dinner guests and it was almost a full house. They also took stand near the wall and watched to see if people’s drinks were low or there were any problems and dealt with this before I even noticed my glass was low. I loved it.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

I’ve seen Eminem and his posse at the Doubletree Hotel in Philadelphia, Jesse Metcalf from Desperate Housewives at The Borgata, I’ve also interviewed Hal Sparks from Queer as Folk and Mike Holman (no relation but it did get me the in to talk to him) from Jackass on MTV. I have a few upcoming plans for interviews but I don’t want to jinx them so I won’t mention them yet!

What currently ranks highest on your travel wishlist?

Japan! I’ve seen so many European countries, I’d like to start seeing some Asian ones! Also the country is so rich in history but still so technosavy! It will be a blast!

Thank you, Heather. And good luck with the site.

Tanya Schliff is founder of DirectoryofHotels.com, a unique hotel guide focusing on global travel.  She started the site because she found that, when researching her own travels, there were very few resources that gave her direct access to the hotel for questions and reservations. She favours independent travel rather than using booking agents or travel agents and believes that travellers benefit greatly from having direct contact with the hotel they have chosen.

What is it that you do exactly?

As Founder and Editor, I write reviews and report on “all things” travel for our blog, TravelerWIRE and our monthly newsletter, answer questions from our readers and am constantly researching new and exciting places of interest.

What do you enjoy most about what you do?

I am not going to lie, traveling is a blast and I feel very fortunate to be able to do what I do. In addition, I get great pleasure from having the creative freedom to write about, promote and support the hotelier, especially bringing light to the small to medium properties.

What would you say are the 3 best places you’ve ever stayed?

It is very difficult to pick just three, as every travel affair will always have a place close to my heart.

Four Seasons Bali at Sayan and Jimbaran Bay, Bali, Indonesia - I had the pleasure of staying at both properties in Bali, they are each different experiences and not to be missed. Jimbaran Bay brings traditional old world charm, cool breezes, sprawling grounds, rocky peninsula and gorgeous views of the vast blue sea.  The villas are over 2000 square feet, comprised of three thatched roofs including an outdoor living area, the abode with a king-sized canopy mosquito-net bed, sandstone floors, indoor/outdoor shower and each with a private plunge pool. Sayan is situated close to Ubud, an artist´s colony in hills, and is structured with modern lines.  The entryway is stunning, and infinity edged lotus pond overlooks the Ayung river and surrounding rice fields. Again the villas, are striking with a modern Balinese twist, outdoor dining area, deep soaking tubs, separate dressing areas, private outdoor plunge pools.  No stone left unturned.

Maroma Resort & Spa, Mayan Riviera, Mexico  - a secluded oceanfront resort and spa where everyone calls you by name.  One sip of there house margarita, scented with anise, and you won’t want to leave. My favorite experience was the Temazcal where I endured an extraordinary ancient Mayan rebirthing ceremony (reminiscent of a North American Indian sweat lodge) where super heated lava rocks doused with herb-infused water create an intoxicating and healing experience.

Il Pelicano, Porto Ercole, Italy - a stylish and exclusive retreat with an outstanding restaurant and wine cellar and an equally profound and intimate bar. Surrounded by centuries old olive trees and situated above the Mediterranean Sea with a path that leads down to a heated seawater pool and beyond a sunbathing rock platform by the sea.  The property was awarded the “Purple Lily” by Relais & Chateaux and exudes old Hollywood glamour filled with romantic history.

What’s been your most memorable dining experience to date?

I have had the pleasure of dining at some wonderful places, but this little restaurant in the medieval village of Capalbio, Le Mura, was something special. Delivering a surreal and intimate dining experience, Le Mura’s hosts, a husband and wife team, where Roberta cooks and Gerry guides you through local history in their cozy home, formerly the castle bakery.  There is no menu at Le Mura, only four tables each night and everything is fresh and made to order. Even as the only guests that night, our experience lasted no less than 5 hours. If you are lucky, like I was, Roberta took me into the kitchen where I threw on a chef’s cap and she taught me her recipes for the evening. All local delights and masterful creations like wild boar, rabbit and freshly made pasta. Magical! Guests have included the likes of Mario Batali.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Living so close to Los Angeles, where my husband is a native, it is not difficult to bump into celebs from Madonna at L’Orangerie, Paris Hilton at Peninsula Beverly Hills to Gwyneth Paltrow at Esperanza Resort.

What currently ranks highest on your travel wishlist?

I have always dreamed of hunting the winter white truffle in Piemonte, Italy.

Thanks, Tanya. Le Mura sounds like a fascinating little find… how did you get to hear about it?

As one of the co-developers of The Porches in Steamboat Springs, Colorado, Bruce Shugart brings more than 40 years of custom home building and commercial development experience to the project. Bruce serves as co-principal and manager of Structural Associates, where he oversees all aspects of The Porches as well as projects in a variety of other mountain communities in the Rocky Mountain region including Aspen, Glenwood Springs and Vail. His unique development philosophy embraces quality of service and product while maintaining value and a strong commitment to teamwork.

What is it that you do exactly?

I am a developer of The Porches in Steamboat Springs, a unique upscale community offering whole ownership as well as fractions in its Private Residence Club. Situated at the base of Steamboat Ski Resort, The Porches combines the best in personal service with the comfort of spaciously elegant luxury residences built with meticulous planning and a quality of craftsmanship never before found in the area.

My job profile entails attending many meetings regarding current and future development and master planning; researching new developments and plots of land; overseeing daily operational business. I also sneak in time to fly - I’m a pilot - and travel with my wife, Jan.

What do you enjoy most about what you do?

As a third generation builder and contractor, I haven’t really known much different. I love living in the Rocky Mountains and my job allows me to soak in every favorable aspect of mountain living. I also love the people I work with, both at Structural Associates and The Porches, as well as our owners.

What would you say are the 3 best places you’ve ever stayed?

Hotel de la Gavina on the Costa Brava in Spain. It is in the Catalonia Region north of Barcelona near Girona.

L’Olmo, a locanda in Terra Di Siena, Italy. An old country house between Rome and Florence in the Southern Tuscany Region.

LeBear on Lake Michigan in Glen Arbor, Michigan. Fabulous beaches and stunning blue water.

What’s been your most memorable dining experience to date?

A small winery/vineyard north of Verona in the Veneto region of Italy. The family hosted us for a seven course lunch paired with wines from their vineyards. The mother, father and one of the sons prepared all the savory food and served us. The other son, who spoke little English, sat with us and explained the regional cuisines we were eating and the accompanying wines. We received an entire lesson on grape growing and wine making. It was an intimate and unforgettable experience.

What currently ranks highest on your travel wishlist?

My wife and I are looking forward to a trip to the Istria Peninsula in Croatia.   

Thanks, Bruce.  That property in Tuscany looks to be quite a find… I’ve made a mental note!

Romina Cambiasso is General Manager of Las Balsas in Patagonia, Argentina. Born in Buenos Aires, she majored in Tourism and has extensive experience in the industry, including posts at Park Hyatt Buenos Aires, The Aryaduta Jakarta and Iguazu Grand Hotel Resort & Casino, among others, prior to moving to Las Balsas.

What is it that you do exactly?

I manage a Relais & Chateaux in Patagonia. It´s an incredible property of only 15 rooms by the lake in the middle of a forest, surrounded by mountains. I´ve been working here for 8 years. Since last year I’ve been living between Villa La Angostura and Buenos Aires. In BA we have our sales & marketing office.

Normally when I’m at the hotel I wake up not very early in the morning and the first thing I do is call my assistant to find out if there is anything urgent to take care of. After that phone call, I have “mate” with my husband, who happens to be the executive chef, and then go straight to my office where I drink my first decaf of the day with the papers. Then it depends on the needs but as being in charge of everything in a small hotel I do always have meetings to attend, lunches with guests, discuss the day’s work with staff and late in the evenings I assist to my regular political meeting. I’m at the board of a political party in my small town. When I’m in Buenos Aires I go to the office very early in the morning and do presentations to potential clients.

What do you enjoy most about what you do?

To be honest I enjoy many things. But to name two I would say: to make my guests’ stay as special and unforgettable as I know it is and to train young people to be ready for their future as potential leaders. Most of all to let them understand what is important in serving other people. Of course it is very exhausting because it takes much more time and energy but the result is amazing and when people tell me what great team I have I know is because of that.

What would you say are the 3 best places you’ve ever stayed?

Fernando de Noronha - a small island in Northeast Brazil. The sunsets and deep blue sea are so romantic… I love scuba diving and this is one of the best places ever!!! And it was part of my honeymoon…

Paris - I just simply love it… everything there is great… classy and
beautiful. Whenever I can I go there.

Perito Moreno Glacier - an enchanting place. It is where I met my husband. Incredibly energetic…

What’s been your most memorable dining experience to date?

That’s a tough question… Pablo, my husband is an incredible chef, so creative; and we enjoy eating very much… his food is my favourite. But I would say in 2003 on our honeymoon we went to a small restaurant that belongs to a famous photographer in Pipa (Brazil) called Beijupira. We were alone and we took the tasting menu. Everything was delicious and the ambiance was so romantic with candles and everything. It was the warmest night. When we took our credit card to pay, the waiter who was really kind told us that they did not accept credit cards… we started laughing because we thought we did not have enough cash to pay the bill. Fortunately, everything was solved but we offered to drive our waiter back to his house because our cash was not enough for the tip!!!!!!!

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

We welcome a lot of rich and famous guests because the hotel is very exclusive and private due to its location. Queen Beatrice of Holland, Princess Maxima and Prince William of Holland, Sir John Major, Jaques Laffitte, to name a few. They choose to come here because they feel safe and comfortable. It is like being at home… and last year in our International Congress in Monaco, we were with Princess Stephanie and Prince Albert. 

What currently ranks highest on your travel wishlist?

I would say Israel & Egypt. The first one for a religious matter and the second one is because of its culture. South Africa for the safaris and the south of Italy because my family comes from there.   

Thanks, Romina.

Doug Gollan is one of three founders of the Elite Traveler magazine.  While his title is President and Editor-in-Chief, his responsiblities include overseeing editorial, sales, marketing and distribution.

What is it that you do exactly?

I would say my time is divided mainly between the editorial, sales and marketing, with about 10% spent on circulation.

We publish seven issues a year - six bi-monthly issues of Elite Traveler and our Annual Elite Hotels Resorts Spas, so depending on where we are in the production cycle, there is no typical day.  However, on the editorial side I review all galleys reading all stories and reviewing all layouts.  I also do a column and will write some of the pieces for our “News and Previews” section.  After each issue we have a Post Mortem where we review each issue page by page to look for mistakes and things to improve.  Annually, we put together an Editorial Calendar for the next year, typically early summer.  As we have distribution on private jets in over 90 countries and our readers are global jetsetters, we always strive to have a global perspective.

On the sales side, I hold a weekly sales conference call on Mondays to review status of advertsing for the next issue as well as to discuss how to get new advertisers we think would benefit by communicating with Elite Traveler readers. On any given day I am out of the office with salespeople meeting with potential advertisers to explain what the magazine is all about - the first and only private jet lifestyle magazine - and the fact that we have global circulation, and why that is good.  Most magazines are specific to a single country.  I then also attend press functions to learn about new products and announcements as well as trade shows.

The fact that I am invovled in advertsing and sales gives me a unique perspective. Many companies tell salespeople one thing and editors another, so I think I get a much better viewpoint on which products and services really fit for our readers.

In terms of circulation, the private jet market is booming, so we always want to make sure we are aboard the jets of any new operators.  We have over 400,000 readers every issue, but to get that, we have over 4,000 distribution agreements.  What’s more, while there are lots of private jets in Aspen in the Winter, there are less in the Summer, so we are always busy making sure we send our magazine to where our readers are!

What do you enjoy most about what you do?

The opportunity to deal with so many different companies.  In a single day, I might meet the General Manager of a five-star hotel in Venice, the President of a jewelry company, a tourist board representive from Asia and a marketing executive from a car company.  Hearing what their challenges are and what changes they see in the market is always very interesting.

What would you say are the 3 best places you’ve ever stayed?

This is such a bad question, because after this gets posted I am going to second guess myself.  But pretending this is a game show, and I only have 15 seconds to answer - Villa d’Este on Lake Como, The Beverly Hills Hotel and The Mandarin in Hong Kong. Entering the gates at Villa d’Este must be what it’s like to enter Heaven.  At The Beverly Hills Hotel, everyone you see is either famous or looks like they should be, and at The Mandarin in Hong Kong, they make me feel like I’m Lord Gollan, plus my tailor is there!

What’s been your most memorable dining experience to date?

Answering questions is so much harder than asking them!  Toscana at The Ritz-Carlton in Hong Kong when the white truffles come in.  Ritz-Carlton service and wonderful food - loosen your belt buckle!  I try to make this at least a once a year experience. Alain Ducasse at The Plaza Athenee in Paris - a great room to propose in, especially if you think she is undecided.  The only answer could be yes!  Of course, in New York I love The Four Seasons restaurant.  The Grill Room is the power room with all the moguls, but I prefer the Pool Room.  High ceilings and the stunning center pool surrounded by plush chairs and well spaced tables and service that makes you feel like a mogul.  If you’re a salesperson, this is where you are guaranteed to close your deal.

I was at a conference in Cairo 15 years ago.   One night they put down about 1,000 carpets on the desert sand next to the pyramids and had the most lavish dinner under the stars. Wow.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Yes and no…our magazine is written for and read by the world’s most famous, important and rich people.  Lots of great stories, but discretion is the key. Sorry!

What currently ranks highest on your travel wishlist?

South America - I’ve never been!

Thanks, Doug.

A former tax lawyer, Guido van den Elshout is owner of the luxurious Haagsche Suites (click here for last year’s special feature on A Luxury Travel Blog) in The Hague.  He is also a contributor to two travel blogs.

What is it that you do exactly?

I’m a 58 years young sort of Jack of all Trades:

1) I started my working life as an international tax lawyer and practiced as such for over 25 years and traveled extensively; in 1996 my Dad asked me to take the rudder of the family company here in the Hague and consequently I moved after living more than 25 years elsewhere to The Hague where I was born and raised. I moved into a town house that is located back to back with the company’s office: hurray, no more commuting! The company is engaged in renting out residential property, mainly apartments, the majority of which the company has built itself in a time span of over 110 years. I am the proud 4th generation of the company. The tenant record is a person who lived in one of our apartments for over 75 years! Under my reign the company renovated many properties. While working for the company i phased out and finally terminated my tax practice.

2) In 2000, we were able to buy a townhouse next to our home and extensively renovated it into something new, something between a luxurious B&B and the suite floor of a luxurious hotel, or a hotel without cheap rooms. We called it Haagsche Suites (ie. Suites of The Hague). My wife, a friend of hers and I have operated Haagsche Suites next to the family business since the fall of 2002.
 
3) A friend of mine had set up a website dedicated to listing and independently reviewing B&Bs and the smaller independent hotels in the Netherlands and Belgium. Upon his request I participate in the Dutch language blog forming part of the site. After suggesting to him to enhance the international reach of his site we decided in good harmony that I would start up an English language blog of my own. That became Happy Hotelier.
 
Summarizing:  I am the doorman, bellman, concierge, front desk agent, technology engineer, limo driver, valet parking attendant, city guide, Sargent at Arms and photographer at wedding ceremonies, cleaning boy, gardener, pond- and central heating technician, personal assistant, butler, waiter, web administrator of our websites,  cook, designer, developer and owner of a small and very luxurious hotel, and I blog from time to time about what interests me or what is useful.

What do you enjoy most about what you do?

Seeing our guests (including your good self) frequently being genuinely and pleasantly surprised when we surpass their expectations.

What would you say are the 3 best places you’ve ever stayed?

A difficult question to answer. I am inclined to shameless self promotion, but I’ll give you some of my best experiences.

Recently we stayed in the Radisson SAS Style Hotel, Vienna. Apart from some glitches, the service is excellent, the location is excellent for a Viennese shopping tour in the very center of Vienna and directly opposite one of the best old fashioned coffee houses of Vienna (Central). This is really a stylish and very well appointed hotel that has avoided the usual pitfalls of the average design or boutique hotel: its rooms are spacey, it has a very good feel despite the design, it has some very clever design details, it has free WiFi, and above all: location, location and… location.

In summer we usually stay at the Babenberger Hof in Mödling outside of Vienna, Austria. Mödling was the seat of the Babenbergers long before the Habsburgers took the reigns of Austria. It is a small old town about 20 km south west from Vienna. It is in the wine area. In the relatively warm summers the temperature is always a bit lower than the temperature in Vienna itself. The rooms in the Babenberger Hof are middle of the road, but they come at affordable rates. The service in this family owned hotel is excellent and, last but not least, its kitchen is excellent.

The Bentley experience: when we arrive somewhere and a nice Bentley (no, alas not ours) is parked in front of the place. It happened when we stayed in Ockenden Manor last summer (nice food!), at Residenz Heinz Winkler and at our usual German stopover Hotel Sonne in Offenburg. Then it is highly likely we will feel at home.

What’s been your most memorable dining experience to date?

In December we stayed at German’s top chef Heinz Winkler’s hotel/restaurant Residenz Heinz Winkler. He has a wine bible of over 950 wines. Never seen so many wines listed in a restaurant wine list before. Apart from an really really excellent diner, the sommelier did an excellent job by waltzing the wine of choice fully around in all the glasses. It enhanced the experience of tasting tremendously and I had never seen a sommelier do this before.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Yes I do and did, but I would not like to brag about them and believe they also would not like me to brag about them.

What currently ranks highest on your travel wishlist?

A visit to Copenhagen; a visit to South Africa around Cape Town; I will visit Istanbul also later this year; a wine buying spree in the Bordeaux area… and many more.

Thanks, Guido. And yes, your place most certainly did exceed expectations! 

Ryan Bifulco is Executive Producer of journeyPod, a luxury lifestyle brand that fuses music, fashion, and travel with a pinch of style. He has previously worked for the likes of Lufthansa, Marriott and the Tourist Office of Spain through his consulting firm, Travel Spike.

What is it that you do exactly?

Since we say at journeyPod that we fuse together luxury travel, entertainment, music, and fashion with a pinch of style, I guess I spend my day fusing.  I might spend part of the day writing or editing our destination guides where we list out our journeyPod picks of the hottest bars and restaurants.  Or an hour recording or editing our weekly luxury lifestyle podcast.  Or an hour planning our schedule with the team as we prepare to attend special events or festivals like the Sundance Film Festival.

What do you enjoy most about what you do?

Most enjoyable would be that we don’t have a typical day around here.  There is always a new destination or restaurant or nightclub to explore.  I love traveling and experiencing new cultures whether it is in Spain or San Diego.  Any place, even domestic locations, can have a unique culture or vibe.

What would you say are the 3 best places you’ve ever stayed?

Hmm, that will be tough with only three…

1. Raffles Le Montreux Palace in Switzerland because it was a beautiful place that maintained its old world charm.
2. We stayed in an amazing monastery in Tuscany (Cortona) that had perfect views of the hillside.  This was back when it was unspoiled (before the Diane Lane movie “Under the Tuscan Sun” caught fire).
3. We were lucky enough to stay in the Presidential Suite at the Dream Hotel in NY where President Clinton previously stayed.  It was super cool and more of a 1 bedroom apartment than a basic hotel room.  We had a full bar with bar stools, dining room table, two couches, big screen TV, electronic blinds, and a rustic 4 poster canopy bed right out of the 1920s.  The hotel also has a top-notch spa on the first floor.

What’s been your most memorable dining experience to date?

Well, since I listed 3 hotels above, I have to list 3 restaurants:

We were trapped in a riot in the Basque region of Spain in San Sebastian.  We were not allowed to leave the main plaza, so we decided to grab some tapas and wait it out till things calmed down.  Those were the best tapas I have ever had.  Fresh from the sea and quintessential Spain.
 
Also lunch at Maroma in Playa del Carmen, Mexico was fabulous.  Maroma overlooks the #1 beach in the world (Travel Channel report) and has tremendous service and great flavors.
 
Dinner at Charleston Grill in South Carolina.  The hotel restaurant at the charming Charleston Place Hotel is not your typical dining experience.  We were pampered with champagne, scallops, and lobster.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Good things come in sets of three…

Remember back in the Internet boom days when Web companies threw lavish parties just because they wanted to burn through investor money?  Well the company I was at threw a celebrity tennis tournament in Central Park NY and I got to meet Bjorn Borg, Jimmy Connors, and British star John Lloyd.  I even got to play in the tournament against Henri Leconte and others.
 
My favorite band is LIVE from tiny York, Pennsylvania and my brother and I got to meet them and drink some beers backstage with them.
 
Bob Russell from the Boston Celtics once sat in the seat behind me on a Midwest Airlines flight.

What currently ranks highest on your travel wishlist?

Sydney, New Zealand and Cape Town.

Thanks, Ryan.

Arthur Keith is senior vice president and general manager of Gaylord Opryland Resort & Convention Center in Nashville, Tennessee. He joined Gaylord Entertainment in February 2004, from Harrah’s Entertainment, where he was vice president, hotel operations, for the Rio All-Suite Hotel and Casino in Las Vegas, Nevada.

What is it that you do exactly?

My key role as General Manager of Gaylord Opryland Resort and Convention Center is to get people to dream and think big.  We have more than 4,000 STARS (employees) at our resort.  Imagine what they can achieve when they dream big.

There is no such thing as a typical day in the life of a general manager of a resort this size.  I personally get involved with guests by meeting with them face to face to learn what they love about our facility and services. I also meet with them and personally take calls and emails to find opportunities to serve those who have experienced some challenges.  I dine with our STARS twice a month during an event called “Food with the Dude” to find out what their needs are and to make sure they have the tools they need to excel in their roles.  Many days include as many as 8-10 meeting and conference calls with team leaders, prospective clients, and the more than a dozen professional, community, and national organizations and boards on which I have the honor to serve.  Surprisingly, putting out “fires” here at the largest non-gaming facility in the nation is NOT something that occupies my time.  We don’t have many of them.  That’s because of our culture that puts our STARS first.  We work to make them happy, challenged and fulfilled.  They in turn work to provide excellence.  But I do travel a lot as I work with our growing Gaylord Hotels corporation and our sister properties, and in an effort to promote Gaylord Opryland.  This is a highly rewarding position because of the people with whom I get to interact and serve on a daily basis.

What do you enjoy most about what you do?

I like to tinker.  I like to design.  I’m an HGTV fanatic.  I’ve built three homes and I’m a frustrated designer and architect.  A resort of this size provides a constantly changing environment for a creative mind from a number of perspectives. There are the physical needs and currently we are experiencing an exciting evolution that enables me to play a part in the creative design process in a major way.  But an architect, a tinker, can also build careers, and that’s what I’d like to think I’m helping our people do as I strive to be a mentor and give people an opportunity to build on their skills, to use their creativity and to grow.

What would you say are the 3 best places you’ve ever stayed?

This is a really difficult question for me. As you can imagine I really enjoy traveling and staying in fine hotels.  If you are looking at a truly unique, world-class experience, all under one roof, our place is the best.

My favorite upscale fine lodging establishments to date also include:

1. The Peninsula in Los Angeles.  The personalized service at that lovely small hotel is like no other.

2. The Palace in NYC.  For an urban setting, nothing compares to the Palace.  It’s the only place I stay in NYC, fabulous in every regard.

3. The Venetian in Las Vegas.  The fun and the food and the rooms. All are excellent.

What’s been your most memorable dining experience to date?

I simply cannot answer this as no meal is the same for me and many I am fortunate to have are an experience in discovery.  Man, do I love to eat fabulous food… and that’s why I’m going to the gym most mornings at 6.  I hate having to balance that out and I hate trying to remember my favorite meal because there are too many good ones.

Have you rubbed shoulders with the rich and famous, either through your work or your travels?

Celebrity encounters and interactions are just another part of this job.  We try to treat all guests like celebs, but people love to hear about the famous people I’ve met at my various hotel positions and here at Gaylord Opryland so here’s a short, fun list. One of my favorite encounters was rubbing shoulders with Wolfgang Puck and Robin Leach who were both wearing blue jeans at Wolfgang’s restaurant in Las Vegas clutching bottles of Courvoisier.  I was with Shaquille O’Neal in the VIP lounge at the Venetian helping him look for kickboxing tickets. Sophia Loren was breathtaking in a red gown at the Venetian and that was an encounter I remember VERY clearly.  Here the list is long: President Bush, Keith Urban, Oscar Robertson, Dick Vitale, Pam Tillis, Brooks and Dunn, Emmitt Smith, Patti LaBelle, Naomi Judd, and Jewel is staying here now every week as host of the USA Network show Nashville Star.  I guess this part of my job is fun, now that I think about it.

What currently ranks highest on your travel wishlist?

Italy and Paris. I’ve also got to get Bose 3 acoustic noise-cancelling headphones.  With two teenagers, those could serve a variety of needs!

Thanks, Arthur. It’s been a pleasure hearing from your wealth of experiences and I’m sure our readers here will enjoy reading this. I understand this has been your first ever blog interview - thank you again for taking part!