I don’t know about you, but it really grates with me when I get speculative junk in my inbox. And yet unfortunately it seems one or two corners of the luxury hotel sector feel it’s the way to go. Today, on my work email address, are some apparently “exclusive specials” courtesy of Hotel Zaza in Dallas TX. I know for certain that I’ve never subscribed to updates from them as it’s been sent to an address that I don’t use for that purpose. In fact, I actually wrote to them last time they spammed me (I still have a copy of the message I sent), and told them to stop. They obviously didn’t heed the warning. Let’s hope this blog entry naming and shaming them will make them wake up and take notice!
Paul Johnson is Editor of A Luxury Travel Blog and has worked in the travel industry for more than 30 years. He is Winner of the Innovations in Travel ‘Best Travel Influencer’ Award from WIRED magazine. In addition to other awards, the blog has also been voted “one of the world’s best travel blogs” and “best for luxury” by The Daily Telegraph.
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3 Comments
Well done for naming and shaming. Be sure to report if you get any response.
Hi Sherrilynne and welcome to A Luxury Travel Blog. I replied to the hotel’s latest junk message, simply providing a link to this blog entry. Hopefully this will make them stop and think a little as to whether what they are doing is truly good for business. Will keep you posted.
They sent me yet more spam today, despite me alerting them to this page last time around, less than a week ago.
“St. Patrick’s Day is coming soon… Are you feeling LUCKY? Get LUCKY and celebrate St. Patty’s Day at Hotel ZaZa! Soothe your senses with the ZaSpa’s green tea detox bath. It’s the perfect remedy after a night of ‘seeing green’ and celebrating. Deluxe Parlor Rooms from $229. Balcony Rooms from $269. Concept Suites from $459-$1699. Special rates available for 03/17/06 only.”
There is an option to unsubscribe but, since I never subscribed in the first place, I don’t see why the onus should be on me to do the unsubscribing. This is for them to sort out. I shall continue to write to them each time I receive anything, providing a link to this blog entry each time, and continue to document any spam that they keep sending… until they get the message that this isn’t the way they should be conducting business on the internet. This time, in addition to sending my email to info@hotelzaza.com, I’ll also be copying my reply to Tracie Houston, Director of Sales (thouston@hotelzaza.com) and Gretchen Stofer, Director of Marketing (gstofer@hotelzaza.com). Hopefully someone above reception level will have the sense to take notice.
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Well done for naming and shaming. Be sure to report if you get any response.
Hi Sherrilynne and welcome to A Luxury Travel Blog. I replied to the hotel’s latest junk message, simply providing a link to this blog entry. Hopefully this will make them stop and think a little as to whether what they are doing is truly good for business. Will keep you posted.
They sent me yet more spam today, despite me alerting them to this page last time around, less than a week ago.
“St. Patrick’s Day is coming soon… Are you feeling LUCKY? Get LUCKY and celebrate St. Patty’s Day at Hotel ZaZa! Soothe your senses with the ZaSpa’s green tea detox bath. It’s the perfect remedy after a night of ‘seeing green’ and celebrating. Deluxe Parlor Rooms from $229. Balcony Rooms from $269. Concept Suites from $459-$1699. Special rates available for 03/17/06 only.”
There is an option to unsubscribe but, since I never subscribed in the first place, I don’t see why the onus should be on me to do the unsubscribing. This is for them to sort out. I shall continue to write to them each time I receive anything, providing a link to this blog entry each time, and continue to document any spam that they keep sending… until they get the message that this isn’t the way they should be conducting business on the internet. This time, in addition to sending my email to info@hotelzaza.com, I’ll also be copying my reply to Tracie Houston, Director of Sales (thouston@hotelzaza.com) and Gretchen Stofer, Director of Marketing (gstofer@hotelzaza.com). Hopefully someone above reception level will have the sense to take notice.