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Home > 2007 North America Hotel Guest Satisfaction Index Study

2007 North America Hotel Guest Satisfaction Index Study

By Paul Johnson on Aug 08, 2007 in Accommodation, Hotels, North America, Regions

The results of J.D. Power & Associates’ North America Hotel Guest Satisfaction Index Study were released last month. Among the luxury segment, a 1,000 point scale saw Ritz-Carlton at the top with a score of 854, JW Marriott in second place with a score of 831 and last year’s winner, Four Seasons, in third place with 821.

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