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Home > 2007 North America Hotel Guest Satisfaction Index Study

2007 North America Hotel Guest Satisfaction Index Study

By Paul Johnson on Aug 08, 2007 in Accommodation, Hotels, North America, Regions

The results of J.D. Power & Associates’ North America Hotel Guest Satisfaction Index Study were released last month. Among the luxury segment, a 1,000 point scale saw Ritz-Carlton at the top with a score of 854, JW Marriott in second place with a score of 831 and last year’s winner, Four Seasons, in third place with 821.

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We are re-opening this weekend!

Our luxury riverside apartment sleeps up to four people in two bedrooms - one king size and one that can be configured as a large double or a twin - and is available on a self-catering basis. It is located in a peaceful location in Kendal town centre, perfectly situated between the Lake District and Yorkshire Dales National Parks.

If you would like to book, please contact us via https://www.kendalcottages.com

** Safety first **

If you have stayed with us before, you'll already know that we strive to be as meticulous as possible when it comes to cleaning the property. This won't change, but here are some additional measures we'll be taking:

All surfaces will be sanitised between stays.
All cleaning staff will wear PPE including gloves and face masks.
All windows will be opened at changeover to provide ample airflow circulation between stays.
In addition to hand soaps, hand sanitiser will be provided - in both bathrooms and in the kitchen.
Dettol spray will also be provided (in the cupboard beneath the kitchen sink).
As is usually the case, we will not be meeting guests on arrival, but will instead be posting a keycard that allows access without the need to meet anyone.
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