Defining luxury
The term ‘luxury’ is a very subjective one so I thought I’d take this opportunity to throw up a little discussion. How do you define luxury? What is luxury to you? For me, it’s not just about having a spacious suite with a great view, or a delicious meal cooked to perfection from quality ingredients… but I think one of the key factors has to come down to service. However good the product, it’s only as good as the staff that present it. Would you agree?
Paul Johnson
Paul Johnson is Editor of A Luxury Travel Blog and has worked in the travel industry for more than 30 years. He is Winner of the Innovations in Travel ‘Best Travel Influencer’ Award from WIRED magazine. In addition to other awards, the blog has also been voted “one of the world’s best travel blogs” and “best for luxury” by The Telegraph.
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I defenetly agree with you. Even having the best product without the service it has no meaning. If the product is not up-to-date or a little below standard, with great service it can be called the best and luxurious.
Perhaps I too am being subjective, but without a doubt service is a large part of it. Just the fact that when you come down for breakfast the wait staff not only remembers your name, but that you take your coffee decaf with cream … those little service details add to the luxury experience.
Fully agree with the author!
Service is the main part of comfort.
You can enjoy the best suite ever, but it´s the people around that will make you enjoy every minute. Perfect personal service is the key factor for me.